Returns and Exchanges Policy
3.1 General Conditions
As all our products are custom-made, we do not accept returns or exchanges, except in cases of manufacturing defects.
3.2 Defective Products
If your product is defective, contact us at justdraw2025@outlook.com within 7 days of receiving your order. Please provide:
- A description of the issue.
- Photos showing the defect.
Once confirmed, we will offer a free replacement or refund.
For further inquiries, contact us at justdraw2025@outlook.com. Thank you for choosing Just Draw!